Monday, October 19, 2009

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PRIVACY. Voice is a personal data.


may happen to receive phone calls with which you are urged to purchase goods or services or to enter into contracts with its consent voice.
But consumers who respond in this way and concludes a contract is protected from abuse? A recent
measure of the Guarantor for the protection of personal data ruled that the voice is a personal and as such covered by the protection afforded by current legislation.
The measure is 8 July 2009 and draws from orgine action for a consumer complained that the activation of a service by a telephone operator by the so-called "verbal ordering" that the telephone call during which adheres to a business proposal.
The consumer denied that it had concluded the contract and therefore had requested a copy of the record of the interview which was to be provided with the verbal agreement to purchase the service offered by the telephone.
L'operatore si era limitato a mettere a disposizione la trascrizione scritta del contenuto del colloquio ma non la registrazione.

Il Garante ha stabilito viceversa che la registrazione di un colloquio telefonico che comporta l'attivazione di un nuovo servizio commerciale deve essere fornita all'interessato dietro sua richiesta.
Con il provvedimento del Garante รจ stato precisato che anche suoni e immagini rientrano nei dati personali oggetto di tutela.
L'art. 4 comma 1 lett.B del Codice della privacy, D. Lgs. 196/2003 , costituisce " dato personale " una " qualunque informazione " relativa a persona fisica, giuridica, ente o associazione che siano identificati o identifiable, even indirectly, by reference to any other information and " in terms of format of information or media used, the concept of personal data includes information in any form, alphabetical, numerical, graphic, photo or sound "So the sounds constitutes personal data against which interested parties may assert rights under Art. 7 of the Code.

The consumer has the right to access personal data contained in the "verbal ordering " or the voice data by using their registration, the Authority therefore ordered the telephone operator to deliver to the applicant on media containing telephone consultations.

E 'for the readers of the mail studiolegaledevaleri@gmail.com to any request for clarification on the right to privacy and the protection of personal data.

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